FAQs

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Frequently Asked Questions

[/fusion_text][accordian class=”” id=””][toggle title=”A radio/television show wants to interview me. What do I do?” open=”yes”]Direct them to the Network Feeds page on this website or have them call 650-924-0856 to book time with Stanford Video.[/toggle][toggle title=”I have an appointment at Stanford Video. Where do I park?” open=”no”]There is one free 20 minute parking spot directly in front of the lobby door. Otherwise, parking at Stanford Video requires a Stanford “C” permit or higher. The studio is a short five-minute walk from free street parking on El Camino Real.[/toggle][toggle title=”How do I hire you?” open=”no”]Contact any of our staff. We would be happy to help you.[/toggle][toggle title=”Do you accept credit cards?” open=”no”]Yes! However, there is a 3.5% processing fee. We take all major credit cards except Discover.[/toggle][toggle title=”How do I pay for your services?” open=”no”]Stanford University departments supply a PTA or Stanford Hospital and Clinics supply a cost center number and Stanford Video initiates a journal transfer for your approval. You can also pay with cash, check, credit, or be invoiced.[/toggle][toggle title=”Why do you charge for your services?” open=”no”]Stanford Video is a self-supporting service of Stanford University.[/toggle][toggle title=”Can you put my production on Stanford on iTunes or YouTube?” open=”no”]Yes. Stanford Video can prepare appropriate digital files but first you must complete the Stanford on iTunes or YouTube requirements found here.[/toggle][toggle title=”Where can I find your price list?” open=”no”]Stanford Video does not publish a price list because each production is uniquely customized. Stanford Video staff will be happy to create a customized estimate for you and deliver it in a timely manner.[/toggle][toggle title=”Can I rent your equipment?” open=”no”]Equipment rental is only possible with the hired supervision of Stanford Video. Stanford Video facilities are available for rent.[/toggle][toggle title=”Do you rent videos?” open=”no”]No. But many of the videos we produce can be purchased from our clients.[/toggle][/accordian]